At Arabian Florist, we understand the importance of delivering high-quality, fresh flowers and products. In the event that something goes wrong, we are committed to resolving the issue swiftly and effectively. Our customer service staff is fully trained to handle any concerns and will determine the best course of action on the spot.
Order Cancellation:
If the order is cancelled by the customer 1 (one) day before the scheduled delivery date, the customer is entitled to a full refund.
Quality Complaints:
If there is a complaint regarding the quality of the product delivered, we will investigate the issue. If the complaint is found to be valid, the customer will either receive a full refund or a replacement of the product, depending on the situation.
For Complaints or Quality Issues:
Please email us at info@arabianflorist.com with your order number and delivery date.
Refunds:
Refunds will be provided at the discretion of the Company Management based on the nature of the complaint.
